Platform insight6 min
The questions people actually ask about genetics
Analysis of anonymised conversation patterns shows the gap between what organisations publish and what people want to know.
Insights
Every conversation generates insight. These are the patterns worth writing down, about what people ask, how an AI should handle uncertainty, and what access really requires.
Analysis of anonymised conversation patterns shows the gap between what organisations publish and what people want to know.
Why an AI that says 'this needs a professional' is more useful in genetics than one that always has a response.
Terminology, family history and sensitive decisions are hard enough in a first language. Access shifts when they aren't in a second.
What expert review actually looks like day to day, and how flagged conversations become improved knowledge.
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